Privacy Policy

Account Information: When you create an account, we collect your name, email address, and authentication credentials through our identity provider (Clerk). We do not store your password directly.

Usage Data: We track which features you use and how often, to enforce plan limits and improve the service. This includes feature names, timestamps, and usage counts.

Payment Information: Payment processing is handled entirely by Stripe. We store your Stripe customer ID and subscription status but never your credit card number, CVV, or full billing details.

Product Research Data: Keywords you search, products you analyze, and listings you generate are stored in your account to provide history and analytics features.

Amazon Selling Partner Data: If you connect your Amazon Seller Central account, we access data through the Amazon Selling Partner API (SP-API) on your behalf. This may include product listings, pricing information, inventory levels, order data, sales and traffic analytics, FBA fee and fulfillment data, financial statements, and Brand Analytics reports. We only access the data necessary to provide the features of our Service.

We use your information to:

• Provide, operate, and maintain the Service
• Process your subscription payments
• Enforce usage limits based on your plan
• Send transactional emails (account verification, password resets, payment confirmations)
• Improve the Service based on aggregate usage patterns
• Respond to support requests

Amazon Selling Partner Data: We use data obtained through the Amazon SP-API solely to provide you with product research, analytics, and reporting features within the Service. Specifically, we use this data to:

• Display your inventory levels, sales velocity, and order history
• Calculate profitability metrics including FBA fees, margins, and revenue
• Provide pricing trend analysis and Buy Box monitoring
• Generate AI-powered product research insights
• Produce exportable reports (Excel and PDF)

We do not sell, rent, lease, or otherwise distribute your Amazon Selling Partner data to any third party. We do not use your Amazon data for advertising, marketing to third parties, or any purpose unrelated to providing the Service to you.

We use the following third-party services that may process your data:

• Clerk — Authentication and user management
• Stripe — Payment processing
• Anthropic (Claude AI) — AI-powered analysis features (product data you submit is sent to Claude for processing; Anthropic does not use this data for training)
• Keepa — Amazon product data
• Amazon Selling Partner API — Seller Central account data accessed with your authorization via OAuth consent

Each service operates under its own privacy policy. We encourage you to review their policies.

We do not share your Amazon Selling Partner data with any third-party services listed above except as strictly necessary to provide AI-powered analysis features (Anthropic Claude). When Amazon data is sent to Anthropic for analysis, it is processed in real time and is not retained by Anthropic for model training or any other purpose.

We retain your account data and usage history for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.

Amazon Selling Partner Data: Data obtained through the Amazon SP-API is retained only for as long as necessary to provide the Service to you. If you disconnect your Amazon Seller Central account or delete your LumaiScope account, we will delete all associated Amazon Selling Partner data within 30 days. You may also request immediate deletion of your Amazon data at any time by contacting us.

If Amazon revokes our access to the SP-API or requests deletion of your data, we will comply within the timeframe required by Amazon's policies.

We implement appropriate technical and organizational measures to protect your information, including encrypted connections (HTTPS/TLS), secure authentication tokens, database access controls, and encryption of sensitive data at rest. However, no method of electronic storage is 100% secure.

Amazon Data Protections: Amazon Selling Partner data is protected with industry-standard security measures including encrypted storage, access controls restricted to authorized personnel, secure API communication using OAuth 2.0, and regular security reviews. We do not store Amazon SP-API credentials in plaintext and all API tokens are securely managed.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Withdraw consent for optional data processing

To exercise these rights, contact us at the email below.

This section specifically addresses data obtained through the Amazon Selling Partner API in accordance with Amazon's Data Protection Policy.

Authorization: We access your Amazon Seller Central data only after you explicitly grant authorization through Amazon's OAuth consent flow. You may revoke this authorization at any time through your Amazon Seller Central account settings or by contacting us.

Purpose Limitation: We use Amazon SP-API data exclusively to provide product research, analytics, and reporting features to you. We do not use this data for any other purpose.

No Sale of Data: We will never sell, license, or commercially share your Amazon Selling Partner data with any third party.

Data Minimization: We only request access to the Amazon SP-API roles and data scopes necessary to deliver the features of our Service.

Compliance: Our use of the Amazon Selling Partner API is subject to Amazon's Developer Agreement, Acceptable Use Policy, and Data Protection Policy. In the event of any conflict between this Privacy Policy and Amazon's policies regarding your Selling Partner data, Amazon's policies shall prevail.

If you have questions about this Privacy Policy, contact us at:

Email: support@lumaiscope.com